部分黑莓PRIV(AT&T版)用户可能会出现无法连接到网络无服务的故障(“No Service”提示),针对用户出现的问题,黑莓官方发布了故障排除修复工具,通过安装故障排除工具可以解决无服务问题。
黑莓发布的故障修复排除工具及安装使用方法
1、首先开启允许你的PRIV手机安装.APK文件软件(未知来源软件安装)
设置Settings >安全Security >启用未知源–确定
2、下载安装.APK 修复工具 LtecaBugfix.apk(https://bbapps.download.blackberry.com/Priv/LteCaBugfix.apk)
下载完成后,确认安装.APK文件应用
3、安装完成后,选择打开修复工具,“勾选”应用使用许可提示”I accept BlackBerry Solution License Agreement.” 出现该工具使用成功”The tool has been enabled successfully”提示。
这样就完成了无服务”No Service”故障的修复。
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T-Mobile PRIV在安卓6.1系统(Android 6.0.1 Marshmallow)下也可能会出现无服务的问题(”No Service” ),目前没有彻底解决方法,黑莓官方给出的信息是在下一个系统更新解决该问题,当前如出现无服务,可重启手机,尝试。
来自Blackberry官方提供的详细教程
Install the BlackBerry “No Service” Prevention Tool.
To install the BlackBerry “No Service” Prevention Tool, complete the following;
- Enable the installation from Unknown Sources. To enable this, complete the following;
- Navigate to the Settings > Security on the PRIV
- Under Device administration, enable Unknown Sources
- Tap OK when presented with the warning message
- From Chrome on your PRIV, click here
- Should the message “Chrome needs storage access to download files”, select UPDATE PERMISSIONS
- Tap ALLOW
- Tap OK when the message “This type of file can harm your device. Dow you want to keep LteCaBugfix.apk anyway?” appears at the bottom of the screen
- Please note: Lookout Security & Antivirus may block the direct opening of the downloaded application(Berrylink.cn)
- Once downloaded, select the LteCaBugfix.apk file from the Notification shade. Alternatively, tap the Downloads icon from theApp Drawer
- Select LteCaBugfix.apk
- Tap INSTALL
- Tap OPEN
- From within the BlackBerry “No Service” Prevention Tool, select the Check Box for “I accept BlackBerry Solution License Agreement.”
- Tap Enable “No Service” Prevention.
- Once the message The tool has been enabled successfully is displayed, tap UNINSTALL to remove the BlackBerry “No Service” Prevention Tool as the fix has been applied.
- Disable the installation from Unknown Sources. To disable this, complete the following;
- Navigate to the Settings > Security on the PRIV
- Under Device administration, disable Unknown Sources
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