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BlackBerry Mobile发布关于KEYone显示屏弹出问题的官方声明

针对近几日网络上有关黑莓KEYone屏幕分离问题的相关报道,Blackberry Mobile官方快速积极的给出了官方回复,并通过知名黑莓网站Crackberry发布了BlackBerry Mobile发布关于KEYone显示屏弹出问题的官方声明

BlackBerry Mobile发布关于KEYone显示屏弹出问题的官方声明(中文来自google翻译)

TCL通讯公司在世界各地向客户提供高质量的设备方面有着悠久的历史,BlackBerry KEYone并没有什么不同。 为了确保BlackBerry KEYONE中的最高质量,我们采用坚固耐用的优质材料,并在整个产品开发周期内对器件进行严格的压力测试,以满足客户需求的现实使用寿命。 虽然BlackBerry KEYone得到了极大的热情,但我们也意识到在设备上潜在的显示分离问题。 在全球发货和销售的数以千计的BlackBerry KEYONE智能手机中,只有极少数的客户报告了这种问题。

我们的团队正在积极研究可能进一步加强和消除发生分离显示分离的可能性的附加粘合措施。 如果客户确实遇到这种情况,则鼓励他们与我们联系以进行设备保修更换。

BlackBerry Mobile has released an official statement on KEYone display popping problems.

TCL Communication has a long-standing track record of delivering high-quality devices to our customers around the world, and the BlackBerry KEYone is no different. To ensure the highest quality in the BlackBerry KEYone, we used strong, durable premium materials and conducted rigorous stress tests on the device throughout the product development cycle to meet the real life use standards our customers demand. While the BlackBerry KEYone is being met with great enthusiasm, we are aware of the concerns around potential display separation on the device. Out of the thousands of BlackBerry KEYone smartphones that have been shipped and sold globally, only a very small handful of customers have reported this kind of issue.

Our teams are actively examining additional adhesive measures that might further strengthen and eliminate any possibility of display separation occurring. If a customer does experience this however, they’re encouraged to contact us for a device warranty replacement.



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